ONLINE RENTAL RESERVATION POLICY
As we often have high demand for our recreational rentals, we require a 24-hour notice if you cannot keep your reservation for any reason. If you give a 24-hour notice, you will be refunded in full. Reservations begin at 9am.
Any cancellations less than 24-hours or if you do not pick up your rental by 10am, without notice, you will not be eligible for a refund. If you are not able to pick up your reserved rental by 10am, please call us before 10am and let us know. We understand that life happens, and you may be running late. We will hold your rental until you arrive.
You must be 18 or older to rent at Greys River Sports. Not 18? Bring a parent or guardian with you to sign a waiver when you pick up your rental.
Please note our inclement weather policy & pet policy below.
INCLEMENT WEATHER POLICY
The weather cannot be predicted. We do not offer refunds on rentals reserved online in the event of inclement weather. We apologize for any inconvenience.
PET POLICY ON RENTALS
Pets are not allowed on any inflatable rentals. Failure to comply will result in charges for any damages incurred based on extent of damages
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers , email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix to power our online reservations--you can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy We also use Wix Analytics to help us understand how our customers use the Site.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
106 Greys River Rd, Alpine, WY, 83128, United States